Cancellation Policies

At Keromobile, we understand that circumstances may change, and you may need to cancel your order. We offer a flexible cancellation policy for your convenience. You may cancel your order only before it has been dispatched from our facility. To request a cancellation, please contact our customer service team as soon as possible with your order number and relevant details.

Once your order has been dispatched, we regret to inform you that we will be unable to accommodate any cancellations or changes, including modifications to the product, delivery address, or order contents. This is because our logistics and packaging systems are optimized for swift and secure shipping, and once an item is in transit, it is no longer eligible for changes.

We encourage all customers to review their order details carefully before finalizing the purchase. If you have any questions or require assistance prior to dispatch, please reach out to our support team at info@keromobile.com. Your satisfaction is our priority, and we are here to help ensure a smooth and transparent shopping experience.