Frequently Asked Questions
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Kero Mobile is a platform dedicated to providing high-quality, refurbished mobile phones. Our team of skilled experts carefully restores each device. We ensure every phone meets strict standards for performance and reliability, offering you certified, like-new, pristine devices at a fraction of the cost.
Renewed mobiles are pre-owned devices that have been thoroughly inspected and tested to ensure high quality and performance. They often show minimal signs of use and are restored to like-new condition without necessarily replacing any parts.
Kero Mobile only offers pristine grade, which is minimally used without any visible scratches, like-new condition, with 95% battery health.
It’s perfectly safe to buy a renewed phone. Keromobile provides a one-year warranty for all our renewed devices, ensuring your protection in case of any issues.
Not all Keromobile devices are waterproof. Some need to be opened for testing during refurbishment. Although we try to keep the waterproof feature, it’s not guaranteed. If there’s water damage, it won’t be covered by the Keromobile warranty.
Keromobile offers standard accessories, but these accessories are not under warranty.
Technical Questions
Yes, renewed devices typically come with original parts. The process mainly involves inspection and cleaning, restoring them to like-new condition with minimal signs of use.
“Pristine” devices are considered as good as new and are as close as you can get to a new phone with a second-hand product.
At Keromobile, our products have been thoroughly inspected, tested, and approved by our expert team to meet high-quality standards, ensuring they are in excellent condition and ready for use.
“Renewed” sounds better than “refurbished,” but they both mean the same thing.
As this is a renewed device, you should expect minimal scratches as our team of experts strives to provide a product that feels like new. However, since this is a used product, some minor scratches should be expected.